Privacy Policy

Corry & O’Hare Vets LTD (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and protect your information when you visit our clinic or use our website.

1. Data Controller

Corry & O’Hare Vets LTD is the data controller for the personal information we collect.

  • Company Number: NI662253

  • Address: 51 Gortin Road, Omagh, Co. Tyrone, BT79 7HZ

  • Email: info@corryohare.co.uk

2. Information We Collect

We may collect and process the following data about you:

  • Identity Data: Name, title, and contact details (address, email, phone number).

  • Pet Data: Name, species, breed, medical history, and insurance details.

  • Financial Data: Payment card details and transaction history (though card payments are processed via secure third-party providers).

  • Technical Data: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Data

We use your information for the following purposes:

  • Clinical Services: To register your pet as a patient and provide veterinary care.

  • Communications: To send appointment reminders, vaccination alerts, and treatment follow-ups.

  • Legal Compliance: To maintain records required by the Royal College of Veterinary Surgeons (RCVS) and for tax purposes.

  • Insurance Claims: To process claims on your behalf with your insurance provider.

  • Marketing: With your explicit consent, to send you newsletters or information about clinic services.

4. Data Sharing

We do not sell your data. We only share your information with third parties when necessary, such as:

  • Specialist Referrals: If your pet requires care at a referral hospital.

  • Laboratories: For processing blood tests or diagnostic samples.

  • Microchip Databases: To register your pet’s identity as required by law.

  • Debt Collection: If accounts remain unpaid after multiple requests.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and partners who have a business “need to know.”

6. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix inaccurate information.

  • Erasure: Request that we delete your data (subject to certain legal record-keeping requirements).

  • Object/Restrict: Object to the processing of your data for marketing purposes.

7. Cookies

Our website uses cookies to improve your browsing experience. You can set your browser to refuse all or some cookies, but this may affect how the website functions.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website. This version was last updated in February 2026.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@corryohare.co.uk or call 028 8224 3909.